Terms of Service
These terms apply when a business buys products or services from RevuMe.
1. Who we are
RevuMe (“we”, “us”) is operated by Revu-me, a sole trader registered in Sweden. Contact: hello@revu-me.com.
Our customers are businesses (“you”). These terms are for business-to-business sales. They are not intended for consumers.
2. These terms and your order
What applies to your specific order is set out in your order form and its package appendix: products, price, payment and, for monthly services, the minimum term and notice period. If the order form and these terms differ, the order form applies. You get a copy when you sign.
3. What we offer
- Plate: a review plate with a unique ID, installed at your premises and linked to the web address you choose, usually your Google review page.
- Google services: creating or updating your Google Business Profile on your behalf.
- Monthly services: keeping your Google Business Profile up to date.
4. Payment
You pay as stated in your order form. If a payment is missed, we may pause or end the services as set out in the order form, and charge reminder fees, late-payment compensation and interest as permitted by law.
5. Plate and link service
The plate becomes your property when it has been paid for. The link from the plate to your page runs through our service. We keep it running for as long as RevuMe operates the service, and we update where it leads when you ask us to. We do our best to keep the service available at all times, but we cannot guarantee that it will never be interrupted.
If the plate stops working because of a fault in the chip, we replace it free of charge. This does not cover physical damage, such as a broken, scratched or lost plate. We may deactivate a plate that is unpaid or used in breach of these terms.
6. Google Business Profile services
- You always own your Google Business Profile. We are added as a manager only, and you can remove our access at any time.
- You confirm that the information you give us is correct and that you are authorised to act for the business.
- Google decides whether and when a profile is verified and shown. Verification normally takes several business days and may require extra steps from you.
- We never promise a specific ranking or number of reviews.
- When an assignment ends, we remove our access within 7 business days.
7. Reviews and Google's rules
The plate is meant to be offered to all customers. You agree not to offer rewards for reviews, filter who is asked, or post reviews yourself. Breaking Google's rules can lead to reviews being removed or the profile being suspended. We are not responsible for actions Google takes because of how the plate is used.
8. Liability
We are not liable for indirect losses, such as lost profit or loss of reviews. Our total liability is limited to the amount you paid us for the service in question during the last 12 months. This does not limit liability that cannot be limited by law.
9. Personal data
How we handle personal data is described in our Privacy Policy.
10. Changes
We may update these terms. Changes that affect an ongoing monthly service are sent to you at least 30 days before they apply.
11. Law and disputes
Swedish law applies. Disputes are settled by Swedish general courts.